Why contactless cards haven’t caught on in the U.S. | CNBC Reports

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  • Published on:  Wednesday, April 10, 2019
  • Contactless, or “tap and go,” is an increasingly popular way to pay around the world. But in the U.S., only 3 percent of cards are contactless. Why? CNBC’s Elizabeth Schulze reports.-----Subscribe to us on YouTube: http://cnb.cx/2wuoARMSubscribe to CNBC Life on YouTube: http://cnb.cx/2wAkfMvLike our Facebook page:https://www.facebook.com/cnbcinternat...Follow us on Instagram:https://www.instagram.com/cnbcinterna...Follow us on Twitter:https://twitter.com/CNBCi#CNBC #FinTech #DigitalPayments
  • Source: https://youtu.be/KRZ4OodETr8


  • Martin Welsh

    Martin Welsh

     4 months ago +569

    I use contactless payments so much here in Australia that I occasionally forget my card pin.

  • Emmett


     4 months ago +64

    Anyone who has ever visited the US will quickly figure out they're 5-10 years behind on many things.

  • Steven Douglas

    Steven Douglas

     4 months ago +89

    I lived in the US for 3 years, I was surprised how far behind they are, in all areas. They are a million miles away from being tech leaders.

  • Matt Walsh

    Matt Walsh

     4 months ago +148

    One word: tipping.
    An old, outdated phenomenon that the US clings to.

  • Fotografic


     4 months ago +1089

    said the americans are afraid of contactless but they walk around with a black amex without a pin

  • Leonard Schenk

    Leonard Schenk

     4 months ago +53

    Basically everything is contactless in Australia lol

  • Drenwickification


     4 months ago +25

    The London Underground had contactless MUCH earlier than 2014. It was about 2003.
    I think you’re referring to when they started accepting any contactless bank card. But they had contactless payments long before this with the Oyster card.

  • Quix


     4 months ago +116

    We've had contactless payment cards in Canada for years, every major bank has that feature on every debit and credit card.

  • Josh Cook

    Josh Cook

     4 months ago +137

    Last time I was in California, they asked me to sign for a bill at dinner and I laughed. It's been over 10 years since. Even all over Europe it's contactless. Downtown SF, in the same state that pretty much invented this technology and it hasn't even caught on...crazyness.

  • Darren Woloshyn

    Darren Woloshyn

     4 months ago +74

    In Canada contactless is everywhere besides Walmart

  • Ever in the Rising

    Ever in the Rising

     4 months ago +12

    I literally never thought I would hear the words "cash is king" in reference to American payment methods.

  • 2xsarge


     4 months ago +55

    My dad bought me shoes in Florida (I’m from Canada). The guy told him to put his chip in, he tapped and it went through, guy went bonkers about it

  • morningbetterlast


     4 months ago +45

    Rarely use cash in Russia, never use anything rather than contactless while not using cash.
    Had alot of issues with both my Visa and Mastercard while in USA, they just don't work sometimes.
    While in Memphis Pyramid a cashier has asked me where I am from when the card had bounced and I'm like "Moskau".
    Her reaction "Oh, that's in Ohio, quite far away, sir!"

  • Desperoro


     4 months ago +11

    I use contactless payments about 9 years. Greetings from Czechia.

  • AlmondEyes0695


     3 months ago +9

    I always pay by payWave here in Australia. 98% of the time I just use my phone to pay so and I don’t bring around my physical wallet often.
    Travelled to the U.S. for the first time a few months ago and quickly realised it is not the same set up as it is in Australia. The first thing I had to pay something when I landed I said “card please” and whipped out my phone and hovered it around the card machine trying to find the tap logo. The server laughed and said “you have to insert your card in there...” awkwardly scrambled to find my wallet and pull out my card. The whole trip I didn’t payWave at all.. I was so confused ...

  • joey77


     4 months ago +15

    Always finding paying on the US so difficult. Chip in some places, signing in others, even ID in others......

  • Vrael


     4 months ago +96

    It's also a rural vs Urban thing. I live in Houston and use my phone for contactless and most retailers take it. But, if I'm traveling and go to the rural parts of the country, I can usually only use card or maybe even just cash.

  • Rachel Witt

    Rachel Witt

     4 months ago +15

    I'd never even encountered Chip and Sign or Swipe and Sign until I went to the US.
    In Canada, it's pretty much exclusively Chip and PIN or Tap, and I can't remember the last time I paid for something under $50 without Tap.

  • Vincent Young

    Vincent Young

     3 months ago +5

    The US needs to get rid of their tipping culture. It's disgraceful and shameless to expect from one end to pay extra money based what they think the person deserves. I do not see it any different to handing out to beggars.
    Just include service charge then!

  • Blessindisguise


     3 months ago +3

    "Samsung Pay" has easily been my favorite payment method. It's more versatile than anything out there.